Cessna Corvalis TTX

Guest Susan Elliott is a senior member of the Delta Air Lines cross-divisional social media team. She has primary responsibility for leading strategy and implementation efforts surrounding issue management within emerging media. Susan also acts as company spokesperson and maintains day-to-day relationships with top-tier media and digital influencers. Like us!

Delta maintains a strong Twitter presence at @Delta, (for promotions and availability) @DeltaAssist (for customer service issues), and @DeltaNewsroom (issues management primarily for the news media). You can also find Delta on Facebook and YouTube, and at the Delta Blog. Susan’s own Twitter handle is @SusanCElliott.

The week’s aviation news:

In this week’s Australia Desk Report, Steve and Grant talk about the RAAF order for the 6th C-17, Tiger Airways, Delta and Virgin Codeshare, Boeing pilot forecast for that region, and even a supprise cameo appearance by another Visscher. Find them on the Plane Crazy Down Under podcast, and follow the show on Twitter at @pcdu. Steve’s at @stevevisscher and Grant at @falcon124.

In our first Grill the Geeks segment, Dan get’s stumped by listener Jeremy, who asked, “Who has the Boeing customer number G1? H5? JH?” We also had no idea how to answer, “What is the Albuquerque box effect on hot air balloons?” Better luck next time.

Max played his interview from the AOPA Aviation Summit with Alan Klapmeier, CEO of Kestrel Aircraft Company.

Mentions:

Follow the @AirplaneGeeks on Twitter and on Facebook, send us email at thegeeks@airplanegeeks.com, or leave a message on our listener line: (361) GEEKS01.

Opening and closing music is provided by Brother Love from the Album Of The Year CD. You can find his great music at http://www.brotherloverocks.com/.

3 Responses to “Episode 166 – Delta Knows Social Media”

  1. Smart for a company like Delta to have a strong social media presence.

    September 29th, 2011 | 9:29 pm
  2. [...] beloved Airplane Geeks were smart enough to interview one of my favorite social media peeps, Susan Chana Elliott of Delta Air Lines, in the latest episode.   And we have the usual basket of crazy over at [...]

    September 30th, 2011 | 11:29 am
  3. [...] still catching up on my Airplane Geek podcast episodes.  I just listened to Episode 166, featuring Delta Air Lines social media guru Susan Elliott.  It was a great episode., and you have [...]

    October 14th, 2011 | 10:34 am
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