509 New Distribution Capability for Airlines

We discuss New Distribution Capability (NDC) in the airline industry with Henry Harteveldt, as well as travel booking trends, the airport experience, airline computer systems, and challenges for new airline entrants. Also, a career pathway program with United Airlines, the return of ATC privatization, a new airline takes form and Rolls-Royce compressor problems.

Guest

Henry H. Harteveldt explains New Distribution Capability

Henry H. Harteveldt

Henry H. Harteveldt is president of Atmosphere Research Group and a well-known analyst and advisor to the travel industry. Henry spent more than 15 years in marketing, planning, distribution, and strategy roles at companies such as TWA, Continental Airlines, the Fairmont Hotel Management Company, and GetThere. He was head of Forrester Research’s global travel research practice and launched Atmosphere Research in September 2011.

Henry explains the concept of New Distribution Capability (NDC) where airfares become products and the airlines become retailers. We also talk about airline computer systems, travel booking trends, challenges for new airline entrants, the airport experience, and more.

Atmosphere Research provides trustworthy research and perspective on the global travel industry. Atmosphere’s research helps clients understand emerging trends and opportunities in areas such as brand strategy, distribution, product development and retailing, customer experience, loyalty marketing, and digital commerce and technologies. Atmosphere’s clients include airlines, lodging firms, cruise lines, car rental agencies, travel agencies, GDSs, financial services firms, and technology companies.

Henry is regularly quoted in the media such as The New York Times, Wall Street Journal, and Reuters, and appears on CBS, CNBC, Bloomberg, and CNN. He actively shares his industry perspectives on Twitter.

Aviation News

University of North Dakota Announces Career Pathway Program with United Airlines

The new University of North Dakota Career Pathway Program (CPP) with United Airlines solves two problems: the UND need for flight instructors and United Airlines (and its regional partners) need for first officer candidates. Once a UND student is accepted into the CPP, they have conditional employment with United as long as the airline is hiring pilots.

ATC Privatization Comes Around Again

Latest ATC spinoff proposal meets continued and heavy opposition

The White House just released a plan for a sweeping government reorganization: Delivering Government Solutions in the 21st Century: Reform Plan and Reorganization Recommendations [PDF]. Included in the proposal are provisions to privatize air traffic control services.

Six general aviation associations issued a statement saying, “We are disappointed that the Administration continues to reintroduce a failed proposal. Instead, it should put its weight behind FAA legislation pending in Congress that will advance the aviation industry, including general aviation, which contributes $219 billion to the U.S. economy and creates over one million jobs in the U.S.”

JetBlue Could Make It Hard for the JetBlue Founder’s New Airline to Succeed

David Neeleman founded JetBlue Airways Morris Air, WestJet, and Azul Brazilian Airlines. Now he’s raising $100 million to start another airline, provisionally named Moxy Airways. The strategy is for an airline similar to JetBlue, but one that uses secondary airports instead of the major U.S. hubs.

Rolls-Royce, preparing to cut thousands of jobs, says engine problem has spread

The Rolls-Royce Trent 1000 package C engine powering Boeing 787 Dreamliners has experienced intermediate-pressure compressor problems. These have forced groundings for inspections. Now the company says some package B engines are also affected, particularly high life engines. Also, as part of a restructuring program, Rolls-Royce will cut thousands of jobs.

Interview

Airplane Geeks reporter-at-large Launchpad Marzari talks with Jim Daniel about Angel Flight South Central which helps people in need of free air transportation for medical and humanitarian purposes.

Listener Recording

Nicki continues her pilot training series with this installment on roadblocks of flight training.

Video of the Week

From Mick: Thomas Sopwith Documentary 1984

Mentioned

Major Tech Players – Including Amazon, Google and Facebook – Loom Large Over the Future of Travel Booking

The Future of Travel Booking and Payments report from OAG.

Air Hollywood Inc. –  Providing “realistic, film-friendly airport and aircraft standing sets and props to the motion picture production industry.”

Credit

Outtro by Bruno Misonne from The Sound of Flaps.

 

 

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