Tag Archives: American Airlines

Episode 214 – Mary Kirby on the Passenger Experience

Beechcraft B17R Staggerwing by Stephen Tornblom

Beechcraft B17R Staggerwing by Stephen Tornblom

Guest Mary Kirby is from the Airline Passenger Experience Association where she is Editor-in-Chief of the Airline Passenger Experience magazine and the APEX Media Platform.

Mary considers the passenger experience to start when the decision is made to take a flight and continue through to boarding, where the airline then has the passenger captive in terms of the experience.

We talk Inflight Entertainment (IFE) tech and how wireless is taking off with video streaming to personal devices. Also, how Southwest Airlines with their Row 44 satellite system is absorbing the AirTran fleet with their GoGo air-to-ground system. Mary maintains that the US carriers are ahead of others with inflight connectivity and long term revenue sharing agreements with vendors. Now that the pipe to the aircraft is in place, we’re seeing all manner of inflight connectivity business models: some free, some pay per use, and some supported by advertising and promotions.

Visit the APEX blog and follow Mary on Twitter as @APEXmary. Coming up 17 – 20 September 2012 is the APEX EXPO in Long Beach California. (Twitter hash tag #APEX12.)

We also talk about airport security, should it be privatized, the cost/benefit analysis, and the impact of airport security on the travel experience. American Airlines is in the news with the pilot contract, a Downs Syndrome flyer, and a 9/11 negligance law suit. Also, more bizarre behaviour in Philadelphia.

The week’s aviation news:

In this week’s Australia Desk report:

Qantas announces an alliance with Emirates, along with major route structure and schedule changes, Tiger Airways resuming Melbourne – Adelaide operations from November, and outcry in New Zealand over massive aviation user fee hikes by their government.

Find more from Grant and Steve at the Plane Crazy Down Under podcast, and follow the show on Twitter at @pcdu Steve’s at @stevevisscher and Grant at @falcon124. Australia Desk archives can be found at www.australiadesk.net.

In this week’s Across the Pond segment:

On Across The Pond this week we talk to our adopted student pilot Neil Bradon to monitor his progress flying in the USA. He gives us the great news that he has passed his check ride and is amassing flying hours at a rapid pace but not simply in the circuit, Neil is taking on some challenging cross country flights as well. We are absolutely delighted Neil is now a qualified pilot. Well done Neil.

Neil can be found on Twitter @Pilot_NGB and at his blog pilot_ngb’s aviation blog.

Find Pieter on Twitter as @Nascothornet, on his blog Alpha Tango Papa, on Facebook at XTPMedia, and at the Aviation Xtended podcast.

Mentions:

Opening and closing music courtesy Brother Love from the Album Of The Year CD. You can find his great music at www.brotherloverocks.com.

Episode 212 – UPS Airlines

United Parcel Service McDonnell Douglas MD-11F, Sydney - Kingsford Smith International (Mascot) (SYD / YSSY), February 29, 2012  by Ryan Hothersall
United Parcel Service McDonnell Douglas MD-11F, Sydney – Kingsford Smith International (Mascot) (SYD / YSSY), February 29, 2012 by Ryan Hothersall

Guest Mike Mangeot is the Public Relations Manager with United Parcel Service (UPS) Airlines. UPS celebrated it’s 105th anniversary on August 28, 2012. We talk about the composition of the UPS fleet, cargo conversions, the UPS committment to green aviation (noise, emissions, carbon trading, etc.), and employment opportunities. Also, the speed and efficiency of the air network, and the fast service we might come to expect in the future. UPS offers a number of customized services through it’s supply chain group.

Learn more about the company at the UPS Pressroom and follow them on Twitter as @UPS.

Flying as Boeing 288, passing infront of the KPAE factory, about   to touchdown on 16R by Malcolm Muir.
Flying as Boeing 288, passing infront of the KPAE factory, about to touchdown on 16R by Malcolm Muir.

The week’s aviation news:

747-400 Nose Loading
747-400 Nose Loading courtesy UPS

In David’s This Week in Aviation segment:

The Aircraft of the week is the Mitsubishi T-2.

In this week’s Australia Desk report:

Qantas announces a $A256million loss on the back of its loss making international division, Allan Joyce is not taking his $A2.7million salary bonus as a result, 12 RAAF F18F Super Hornets to be converted to EA18G spec at a cost of $A1.5billion, Griffith University in Queensland announces a partnership with Cathay Pacific to provide candidates for their cadet programme, Etihad buys more shares in Virgin Australia.

Find more from Grant and Steve at the Plane Crazy Down Under podcast, and follow the show on Twitter at @pcdu Steve’s at @stevevisscher and Grant at @falcon124. Australia Desk archives can be found at www.australiadesk.net.

In this week’s Across the Pond segment:

This week on Across The Pond we talk to our expert on aviation in India Rohit Rao from AeroBlogger. Following up our last discussion, Rohit tells us how bad Kingfisher’s financial performance is and what effect the pilots strike has had on international yields . We look at yet another start up and wonder if it will survive and we end up talking about Air India’s new 787 fleet and where it is expected to operate.

Find Rohit at his AeroBlogger website, on Twitter as @TheAeroBlogger, and on Facebook.

Find Pieter on Twitter as @Nascothornet, on his blog Alpha Tango Papa, on Facebook at XTPMedia, and at the Aviation Xtended podcast.

Mentions:

747 Over Green Caps
747 Over Green Caps courtesy UPS.

Opening and closing music courtesy Brother Love from the Album Of The Year CD. You can find his great music at www.brotherloverocks.com.

Episode 211 – Flight Simulation with PilotEdge

David rides with the Geico Skytypers in the SNJ-2
David rides with the Geico Skytypers in the SNJ-2

Our guest this episode is Keith Smith, the Founder and CEO of PilotEdge, which connects your flight simulator to live PilotEdge Air Traffic Controllers. Keith is also an instrument rated pilot and regularly flies a Lancair 360 out of Lincoln Park, NJ.

PilotEdge provides real ATC as you fly your sim, so you are interacting with controllers and other planes and thus flying with real consequences. It’s not synthetic ATC playing in the background. These are active duty Controllers, retired Controllers, and experts culled from other FS virtual networks.

PilotEdge brings a flight simulator to the next level for hobbyists, student pilots, professional pilots, flight training facilities, and airlines looking to increase simulation realism to improve training.

Along the way, Keith provides some good tips for those looking to get started in flight simulation and learning ATC.

Find PilotEdge on the Web at PilotEdge.net. You can also watch and listen to Keith’s approach and Fisk Runway 27 landing for 2012 Airventure at Oshkosh.

The week’s aviation news:

In David’s This Week in Aviation segment:

David describes his experience flying with the Geico Skytypers in the SNJ-2, also called the T-6 Texan and the Harvard.

In this week’s Australia Desk report:

GippsAero to commence manufacturing the GA-8 Airvan in the USA, Draken International purchases eight additional ex-RNZAF A4-K Skyhawks to use for training operations in the US, Indonesia to purchase six extra ex-RAAF C130H aircraft in addition to the four already gifted to them, full body scanners to be introduced at Australian airports from November.

Find more from Grant and Steve at the Plane Crazy Down Under podcast, and follow the show on Twitter at @pcdu Steve’s at @stevevisscher and Grant at @falcon124. Australia Desk archives can be found at www.australiadesk.net.

In this week’s Across the Pond segment:

Pieter reflects on Airport Security. Are they doing a good or a bad job given some of the challenges they face. He gives some amusing and also worrying examples of where it goes wrong and then comes to the conclusion………….well listen in and find out.

Find Pieter on Twitter as @Nascothornet, on his blog Alpha Tango Papa, on Facebook at XTPMedia, and at the Aviation Xtended podcast.

Mentions:

Opening and closing music courtesy Brother Love from the Album Of The Year CD. You can find his great music at www.brotherloverocks.com.

Episode 210 – Flight Planning

GEnx

John Burnside and Andy Matthews, two of the four co-founders from iFlightPlanner, join us to talk about flight planning and the software they supply.

John is the Director of Technology and brings computer engineering and custom web application development experience. Andy is a pilot, Director of Business Development at iFlightPlanner, and also happens to be a professional golfer.

iFlightPlanner was formed in 2009 by Andy, John, and their fathers after Andy earned his private pilot’s license. In the process of planning for a flight to do some sight-seeing with his dad Jerry, Andy found it necessary to visit multiple aviation-related websites to gather weather information, plan their route, retrieve a certified weather brief, compute weight and balance, and file their flight plan with the FAA. Jerry noticed the amount of time Andy spent to plan for their flight and suggested there needed to be a simpler and more intuitive way for pilots to complete these critical pre-flight tasks. Andy contacted his college roommate John, founder of Huron One Solutions, and together they laid the foundation for what is now iFlightPlanner.com, mobile.iFlightPlanner.com, and iFlightPlanner for iPad. Find them on Twitter as @iFlightPlanner.

Gavin Werbeloff, the Travel­_Buddha is guest co-host.

If you haven’t yet, consider taking our straw poll on the EU Emissions Trading Scheme at http://strawpoll.me/2169.

Gavin Werbeloff and the GE90

Gavin Werbeloff and the GE90

The week’s aviation news:

In this week’s Australia Desk report:

Air New Zealand subsidiary TAE opens engine maintenance shops in Adelaide & Brisbane, Qantas reports a statutory financial loss but Allan Joyce says the reduction in staff numbers by 2,800 will help return the airline to profit, Qantas also going head to head with the Australian Taxation Office over goods & services tax issues, University of Sydney research shows that big is not always better for airline operations, Qantas A380 flight delayed at LAX after two first class passengers are offloaded over a dispute involving pyjamas….yes, you heard right!….RAAF KC30A tankers operational in Exercise Pitch Black, billionaire businessman Clive Palmer wants A380 services operating to the Gold Coast in Queensland so he can bring more tourists to his resorts and other attractions there.

Find more from Grant and Steve at the Plane Crazy Down Under podcast, and follow the show on Twitter at @pcdu Steve’s at @stevevisscher and Grant at @falcon124. Australia Desk archives can be found at www.australiadesk.net.

Hawker Hurricane

From the recent Test Pilot Reunion at Popham Airfield where they had a Hawker Hurrican visit. Photo Courtesy Peter Holman.

In this week’s Across the Pond segment:

We return to Popham Airfield in the beautiful Hampshire Countryside to talk to Dick Richardson two years on. We wanted to find out how this GA airfield had done in the past few years and what effect the dreadful UK summer has had on business as well as the nearby Olympics exclusion zone. Dick tells us his thoughts about general aviation and gives an insight into where the airfield might go next. With his retirement due next year, when he will be 76 years old, who will take on the challenge of keeping this great little airfield operating and available all year round. Please support the airfield (or your local airfield) by visiting if you can, preferably by air.

Find Pieter on Twitter as @Nascothornet, on his blog Alpha Tango Papa, on Facebook at XTPMedia, and at the Aviation Xtended podcast.

Mentions:

Opening and closing music courtesy Brother Love from the Album Of The Year CD. You can find his great music at www.brotherloverocks.com.

Episode 197 – APG Listeners Rock

Boeing 787

This time we go without a guest to give more time for listener mail. We cover such topics as long, long takeoff rolls, pilots who seee UFOs, and airbags in A320 seat belts. We have more from a 14 year old listener on his aviation aspirations, cell phones on airplanes, and the Russian Irkut MC-21.

We also deliver our personal “Happy Mother’s Day” message to Hariett, an octogenarian aviator and one of our favorite listeners.

The week’s aviation news:

In memorium:

In this week’s Australia Desk report:

Qantas pilots union lose an appeal in the Federal Court against the management decision to ground the airline last year, Federal budget cuts affect Defence procurement programs, including the F35A & P8 – they also bring forward the retirement of the C130H fleet to this year, instead of 2013 – The RAAF confirms a purchase order for 10 Aleania C27J Spartan aircraft in a move worth $A1.4billion, Federal Government announces a 17% hike in departure taxes, raising the cost of leaving Australia to $A55…..and GM for PM?? Could be a theme coming here….

Find more from Grant and Steve at the Plane Crazy Down Under podcast, and follow the show on Twitter at @pcdu Steve’s at @stevevisscher and Grant at @falcon124.

In the Across the Pond segment:

Last year we were contacted by Bill Jones from Kansas City, Missouri to ask if we could help with a flight he planned to take in a small GA aircraft across the North Sea from Holland to the UK. Unfortunately it didn’t quite work out but we managed to get Bill connected to our friend a recent guest Jelle Hieminga who was featured on our VC Tenderness episode and then again on GA in Holland in Episode 169. On Across the Pond this week we hear how Bill got on.

Find Pieter Johnson on Twitter as @Nascothornet, on his blog Alpha Tango Papa, and also on Facebook at XTPMedia.

Mentions:

From the listener mail:

Opening and closing music is provided by Brother Love from the Album Of The Year CD. You can find his great music at www.brotherloverocks.com.

Episode 194 – The Aeroscholar

Guest Steve Harris is currently a senior at the University of Michigan in Aerospace Engineering and writes the Aeroscholar blog. He’s also the president of the UofM Student Chapter of The American Institute of Aeronautics and Astronautics (AIAA), and is a member of the Jet Engine Team of Michigan. Steve is starting to pursue a private pilot’s license, he has taken students on a tour of the top aerospace companies in southern California, he attends the Aerospace Sciences Meeting every year, and through the AIAA he lobbies for the aerospace industry in Washington D.C. Steve Tweets as @Aeroscholar.

The week’s aviation news:

David’s aircraft of the Week: the Aérospatiale SA 315B Lama.

No Australia Desk news report this week, but you can still find more from Grant and Steve at the Plane Crazy Down Under podcast, and follow the show on Twitter at @pcdu Steve’s at @stevevisscher and Grant at @falcon124.

This week on Across the Pond, Pieter talks again to Rohit Rao from AeroBlogger about developments in India with the focus on airlines. There’s more news from Kingfisher and the guys look at some of the new airlines starting up in the region. Find Rohit on Twitter as @TheAeroBlogger.

Find Pieter Johnson on Twitter as @Nascothornet, on his blog Alpha Tango Papa, and also on Facebook at XTPMedia.

Links from Listener Email:

Opening and closing music is provided by Brother Love from the Album Of The Year CD. You can find his great music at http://www.brotherloverocks.com/.

Post photo by David Vanderhoof

 

Episode 188 – The Mach 1.4 UAV

3 Eurofighter Typhoons by Paul Thompson

Guest Ryan P. Starkey, Ph.D. has been working with University of Colorado students to develop a Mach 1.4 UAV. Propulsion for this very efficient aircraft comes from a 20 pound turbojet that features an afterburner and thrust vectoring nozzle. We talk about the design of the vehicle, possible commercial and military applications, and the timeline for first flight.

Ryan is Assistant Professor and a McAnally Faculty Fellow, as well as Director of the Busemann Advanced Concepts Lab at the University of Colorado Department of Aerospace Engineering Sciences. You can also learn more about this project at Starkey Aerospace Corporation.

The week’s aviation news:

This week’s Australia Desk report was recorded live at the Tyabb Airshow, 70km southeast of Melbourne. Air Australia owes creditors $A90million but had less than $A500,000 in funds when it went bankrupt, Qantas fails in its bit to have to Federal Government change the Qantas Sale Act (1992), Virgin Australia restructures into domestic & international companies, tour operator, Jetset, has an incredible profit increase thanks to the high value of the Aussie dollar, ATC Ben makes a cameo appearance, Grant is horrified that Steve left light beer in his fridge!

Find more from Grant and Steve at the Plane Crazy Down Under podcast, and follow the show on Twitter at @pcdu. Steve’s at @stevevisscher and Grant at @falcon124.

This week on Across The Pond, Pieter Johnson talks to John Greenway from the Manchester Airport Group about Manchester Airport’s growth and success at becoming the first Aerocity. Manchester has an innovative style to accommodating its customers, has a great Twitter feed and is performing well in a demanding market. Hear how the Airpark (the place for aviation spotters and enthusiasts) homes some of the nations most prized assets, including a Concorde.

You can find the Manchester Airport Group at www.manchesterairport.co.uk and on Twitter as @manairport. See also the Airport City website at airportcity.co.uk. Pieter can be found on Twitter as @Nascothornet or XTP Media’s Facebook Page.

Mentioned in the episode:

Links from listeners:

Opening and closing music is provided by Brother Love from the Album Of The Year CD. You can find his great music at http://www.brotherloverocks.com/.

Post photo by Paul Thompson: Three Eurofighter Typhoon aircraft based at RAF Coningsby in Lincolnshire UK. He liked the picture as they flew towards him at around 500 feet and then went and had a little play ( vertically to about 20000 feet) as it were.

Episode 185 – Richard Aboulafia Returns

The Mil Mi-24 ("Hind")

Richard Aboulafia, Vice President, Analysis from Teal Group joins the Geeks to talk aviation. Benet Wilson, Director of Media Relations for the Aircraft Owners and Pilots Association, is back as guest co-host.

We talk about the A380 and B787, program breakeven vs. recurrent breakeven, lessons the airframers can apply to the 737MAX and A320neo, and why the A380 doesn’t have swimming pools, bowling alleys, and fast food restraunts. Richard opines on the poor state of the business jet market and the impact on Wichita. We talk about the Chinese aviation market and why Richard isn’t worried about the Comac 919. Shades of the IPTN N-250! Richard also talks about what Bombardier needs to do to gouge out CSeries market share. We touch on the EU Carbon Trading Scheme, the American Airlines bankruptcy, the Boeing 747-8, the Heli Expo in Dallas and the Singapore Airshow.

The week’s aviation news:

In this week’s Australia Desk report: Qantas inspects another A380 for wing cracks, Etihad very happy with pax numbers after aligning with Virgin Australia, Virgin Aus pilot sues company over use of a heavy flight bag, Taser found on board a Virgin 737, full body scanners to be rolled out in Australian airports, Qantas CEO Allan Joyce claims in a Senate hearing that changes to the Qantas Sale Act would potentially force the sale of Jetstar.

Find more from Grant and Steve at the Plane Crazy Down Under podcast, and follow the show on Twitter at @pcdu. Steve’s at @stevevisscher and Grant at @falcon124.

On Across The Pond this week, Pieter talks to David Bickerton, Director at Airclaims. He tells us about his aviation career and what services Airclaims delivers to the aviation sector., which includes insurance claims, aviation risk management and aviation consulting among other activities. Its a part of the aviation industry rarely seen by the public.

You can find Airclaims on Twitter at @Airclaims and at www.airclaims.com. Pieter can be found on Twitter as @Nascothornet or XTP Media’s Facebook Page.

Mentioned in the episode:

Follow the @AirplaneGeeks on Twitter and on Facebook, send us email at thegeeks@airplanegeeks.com, or leave a message on our listener line: (361) GEEKS01.

Opening and closing music is provided by Brother Love from the Album Of The Year CD. You can find his great music at http://www.brotherloverocks.com/.

Episode 184 – Vicki Portway, National Air and Space Museum

National Air and Space Museum, Steven F. Udvar-Hazy Center

Guest Vicki Portway is Head of Web & New Media for the Smithsonian National Air and Space Museum. We talk about the Museum’s online outreach, the fantastic Become a Pilot Day in June, and the Space Shuttle Discovery target arrival of April 17 at Dulles Airport and transfer to the Udvar-Hazy Center April 19, replacing the Enterprise, which goes to the Intrepid Sea, Air and Space Museum in New York City.

You can find the National Air and Space Museum on Facebook, YouTube, Flickr, and Twitter. Vicki is on Twitter as sluggernova.

The week’s aviation news:

David’s Aircraft of the Week is the Supermarine Attacker.

In this week’s Australia Desk report, Steve is back from vacation, Rob Fyfe announces his pending retirement as CEO of Air New Zealand, Qantas announces Carbon Tax related fare rises (Steve vents about the Carbon Tax), Qantas credit rating downgrade, and Grant tries the mood detecting music machine one last time.

Find more from Grant and Steve at the Plane Crazy Down Under podcast, and follow the show on Twitter at @pcdu. Steve’s at @stevevisscher and Grant at @falcon124.

On Across The Pond this week, Pieter talks to Dave Lees, Managing Director of Southampton Airport in the UK. Dave explains to us how he will make Southampton already one of the UK’s highest performing regional airports, even better.

You can find Southampton Airport on Twitter at @SOU_Airport and at www.southamptonairport.com. Pieter can be found on Twitter as @Nascothornet or XTP Media’s Facebook Page.

Mentioned in the episode:

 

Milestones of Flight, Smithsonian's National Air and Space Museum

Follow the @AirplaneGeeks on Twitter and on Facebook, send us email at thegeeks@airplanegeeks.com, or leave a message on our listener line: (361) GEEKS01.

Opening and closing music is provided by Brother Love from the Album Of The Year CD. You can find his great music at http://www.brotherloverocks.com/.

 

Episode 177 – Kurt Barnhart, Unmanned

Kurt Barnhart is Professor and head of the Department of Aviation at Kansas State University. He’s also Executive Director of the Applied Aviation Research Center which focuses on integrating unmanned aerial systems into the national airspace system. Kurt been a National Association of Flight Instructors’ Master Flight Instructor since 2003.

The week’s aviation news:

In this week’s Australia Desk report: Virgin Australia re-branding completed, Polynesian Blue re-branded as Virgin Samoa, Sydney International Airport to upgrade & reconfigure its terminals, China Southern to increase its presence in Australia & is looking for a more Aussie feel to its services, Scoot looks to fly to Sydney from Singapore while it’s CEO has a possible Freudian slip when talking about the value of low cost carriers. Find more from Grant and Steve at the Plane Crazy Down Under podcast, and follow the show on Twitter at @pcdu. Steve’s at @stevevisscher and Grant at @falcon124.

This week on Across the Pond, Pieter brings back Gareth Stringer and Tim Robinson for our monthly update on aviation news in Europe. Tim has visisted Dubai for the Airshow and brings back stories on Qatar Aiways and the fights with Airbus over the A350-1000 modifications. Gareth tells us about the next edition of Global Aviation Resource monthly digital aviation magazine and we discuss our favourite photo of 2011 on The Hangar. Find Gareth at www.globalaviationresource.com and Tim at www.aerosociety.com.

Mentioned in the episode:

Follow the @AirplaneGeeks on Twitter and on Facebook, send us email at thegeeks@airplanegeeks.com, or leave a message on our listener line: (361) GEEKS01.

Opening and closing music is provided by Brother Love from the Album Of The Year CD. You can find his great music at http://www.brotherloverocks.com/.

Post photo: ‘Miss Demeanour’ a Hawker Hunter that features in UK Airshows owned by Jonathon Whaley. Picture is Courtesy of Gareth Stringer and Global Aviation Resource.com.