Tag Archives: Frontier

530 Airlines and the Cloud: Creating Responsive Customer Service

Airlines use the cloud to provide responsive customer service. Also, Indigo Partners invests in Wow Air, micro-hotel rooms at the airport, Qantas retires some B747 aircraft, passengers chip in for aircraft repairs, Airbus A320 engine cowling door problems, and Piaggio Aerospace declares itself insolvent. Also, we have a history segment on the Grumman TBF Avenger.

Guest

IBM Global Industry Leader

Greg Land, IBM Global Industry Leader.

Greg Land is an IBM Global Industry Leader with responsibility for the Aviation, Hospitality, and Travel Related Services industry segment. That includes airlines, airports, hospitality, car rental, cruise lines, gaming and casino, GDS, and OTA/TMC/Tour Operators. Greg’s responsibilities include driving IBM’s strategy and point-of-view for the industry segment; accountability for total revenues and business development; work across all lines of business to support new contract signings for industry solutions, IBM’s growth initiatives, long-term services agreements and successful delivery of solutions and services across the segment.

Greg describes the digital transformation of the airline industry and how the cloud facilitates responsive customer service through electronic interaction with customers and employees. We talk about the reasons why airlines host their data externally, and how they achieve scale and stability of customer-facing systems.

IBM: airlines and the cloudService providers across the travel supply chain are now interacting more than ever before and IBM is embracing open source APIs for multi-cloud applications. Greg talks about cybersecurity considerations, the implications of GDPR for the industry, and how the future increase in the number and types of connected devices creates vast volumes of airline data.

Prior to joining IBM, Greg held leadership roles with American Airlines, Sabre, Wyndham Hotel Group, and Radius Global Travel Management. All that spanning a 23-year travel industry career. Greg has participated and held leadership positions with a number of travel industry associations, and he served as the Chairman for the U.S. Travel Association’s International Pow Wow, participated on the Global Business Travel Association (GBTA) Allied Council; and has been a member of Hospitality Financial & Technical Professionals (HFTP), Hospitality Sales & Marketing Association International (HSMAI), Meeting Planners International (MPI), American Society of Travel Agents (ASTA), The Sales Executive Council and The Travel Institute.

Greg currently represents IBM on the Open Travel Alliance Board, and the World Travel & Tourism Council. He also serves on the Thought Leadership Committee for Global Hotel Network, and is a member of the IBM Industry Academy.

See the IBM Travel and Transportation site for more information, and drill down to the Airlines industry segment to learn more about airlines and the cloud. Follow Greg on Twitter at @gregland24.

Aviation News

US Discount Airline Mogul Steps In to Back Iceland’s Wow Air

Despite previous reports that Icelandair was bidding for Iceland’s Wow, the airline has backed off. Instead, U.S. private-equity firm Indigo Partners is investing in Wow, which is facing significant financial difficulty. Indigo owns Frontier Airlines and they have holdings in Mexico’s Volaris, Wizz Air, and Chile’s JetSmart. In 2017, Indigo agreed to buy 430 Airbus aircraft valued at $50 billion.

Sleepbox micro-hotel set open at Washington Dulles International Airport

Ever wanted someplace to sleep for a few hours at the airport that was more comfortable than the seats in the boarding area? You’ll have that option soon on Concourse A of Dulles International Airport at the Sleepbox Nap Lounge. Sixteen small, stand-alone sound-proofed rooms (with no bathrooms or showers) can be rented via the Sleepbox website or app. The 8-foot-tall rooms come in 30 square foot and 45 square foot sizes.

Minute Suites also rents small rooms for sleeping or working at airports in Dallas, Philadelphia, Charlotte and Atlanta.

Qantas Flies Final Boeing 747 Service from Los Angeles

The last Qantas 747 to depart Los Angeles International Airport for Brisbane marks the end of an era. Qantas will exclusively fly the Boeing 787-9 aircraft to Los Angeles from Brisbane, fly the 787-9 and A380 on flights to Melbourne, and fly its A380 from Sydney.

Some recent military aircraft retirements:

Farewell to the CH-124 Sea King – Canadian Forces fleet has flown more than 550,000 hours

Adelaide to farewell Orions after 50 years of rescues, military operations and searches

Airline Asks Passengers to Chip in Money for Plane’s Repairs During Delay on the Runway

A LOT Polish Airlines flight in Beijing needed a new pump to fly to Warsaw. Apparently, without sufficient cash on hand, the crew asked passengers to contribute funds to pay for the repair so the flight could continue.

Frontier flight bound for Tampa forced to return to Las Vegas airport after engine cover rips off

On November 30, 2017, the number two engine cowling on Frontier Flight 9260 from Las Vegas to Tampa let go. The CFM56 engine on the A320 continued to operate and the plane returned to McCarran International Airport with no injuries.

In ASN Wikibase Occurrence # 218815, Aviation Safety Network says, “This incident is one in over 40 fan cowl loss events involving Airbus A320-family aircraft since 1992.” More about the history of this problem in Timeline of occurrences and regulatory actions on Airbus A320-family engine fan cowl door loss incidents.

Video from the University of Limerick: The Airbus A320 family engine access doors case – UL Talk – Kyriakos Kourousis

One of the World’s Oldest Aviation Companies Is Forced to Declare Bankruptcy

Piaggio Aerospace, the maker of arguably the most beautiful airplanes, has declared itself insolvent and is entering “special administration,” effectively what we call bankruptcy in the US.

Video: Flying at Jet Speeds in Italian Style with the Piaggio P.180 Avanti Evo Turboprop – AINtv

History Segment

David tells us about the Grumman TBF Avenger.

Grumman TBF Avenger, by David Vanderhoof.

Grumman TBF Avenger, by David Vanderhoof.

Mentioned

Aviation News Talk podcast, 87 Night IFR Electrical Failure: ATC and a Cell Phone Save a Doctor – Interview with Controller Phil Enis

The NEXUS program allows pre-screened travelers expedited processing when entering the United States and Canada.

Airline safety: Pilot falling asleep over Tasmania reveals problem of cockpit fatigue

Credit

Outtro by Bruno Misonne from Around the World.

AirplaneGeeks 377 Flight Simulation on the PC

Airbus A319 Czech Airlines OK-MEK

An enthusiast talks about PC flight simulation, Dubai Air Show 2015 debrief, flight training with the Cirrus Aircraft SR22 at Emirates, antitrust lawsuit blocks United’s plan to purchase slots, and bag fees increase at low cost carriers.

Guest

Guest Nicolas Jackson talks about PC-based flight simulators. We learn that you can create the flight simulation experience you want – from flying a GA airplane in the pattern around your local airfield, to a transcontinental commercial flight.

We talk about alternatives to Microsoft Flight Simulator X (FSX), such as Lockheed Martin’s Prepar3D® simulation software and X-Plane from Laminar Research. Nicolas recommends the Steam edition of FSX distributed by Dovetail Games for new simmers. He also tells us about VATSIM.net, an international online flying network, and broadcasting on Twitch.tv, a live streaming video platform and community for gamers.

Nicolas Jackson

Nicolas Jackson

Nicolas Jackson fell in love with aviation at the age of 10 when he got his first ride in a GA aircraft. Five minutes at the stick and he was hooked. Soon after that first flight, he bought Sierra Pro Pilot 99. He later switched to Microsoft Flight Simulator starting with FS98 and running all the way to FSX. He started flying on the international online flying network VATSIM with complex airliner add-ons in 2006, and hasn’t looked back since. Nicolas currently flies a variety of FSX aircraft and co-hosts the Unicom Podcast as part of The IFlySimX Team.   

 

Resources for flight simulation:

News

Boeing, Mostly Booked Until 2020, Comes Up Empty at Dubai Air Show

The Airbus A350 and A320 family, as well as the Boeing 787 and 737, are sold out to 2020 and beyond. Airlines and leasing companies have no incentive to purchase more airplanes.

OPINION: Dubai air show sees lack of commercial sales from Middle East

Bombardier unveils launch customer for CS300 airliner

airBaltic becomes the launch customer for the CSeries CS300 airliner when it takes delivery in the latter part of 2016. The Latvian flag carrier has orders for 13 firm and 7 options for the 160 passenger CS300.

Bombardier said it has 603 orders and commitments for the CS300 and CS100, 243 of which are firm orders. Also, Bombardier said it was nearing completion of the CS100 flight test program and was “on track” for certification of the airplane by Transport Canada this year. CSeries flight test vehicles took more than 1,000 flights during testing.

DUBAI: SuperJet confirms March delivery and winglets for CityJet

CityJet plans to take delivery of the 98-seat Sukhoi Superjet 100 in March 2016. The Irish regional airline is negotiating for 15 Superjets with 10 options.

DUBAI: Embraer details plan for E2 test fleet

Embraer plans to build six test aircraft as part of the E2 E-Jet re-engining program: four of the E190-E2 variant and two of the E195-E2. Both E195-E2s and three of the E190-E2s would be ready by end of 2016, with the fourth following in 2017. The Pratt & Whitney PW1900G will power the planes, and Dutch lessor AerCap will be the launch customer for the 97-seat E190-E2.

DUBAI: USAF secretary to redouble efforts on sluggish FMS process

US Air Force secretary Deborah Lee James says industry and regional partners voiced complaints that the approval process for US foreign military sales is slow.

Military spend outshines orders at Dubai Airshow

The United Arab Emirates (UAE) Air Force bought two Saab Global 6000 long-range surveillance aircraft, and will upgrade two existing Saab 340 jets. Lebanon will purchase six Embraer Super Tucano aircraft for basic missions and training. Boeing says five customers are interested in its Maritime Surveillance Aircraft, a long-range spying plane. Lockheed Martin was awarded a $262.8 million contract from the U.S. Air Force to service Saudi Arabia’s F-15 sniper targeting system.

Emirates Airline Selects Cirrus Aircraft SR22 for Flight Training Academy Fleet

Emirates Flight Training Academy is going to use a fleet of twenty-two Cirrus SR22 aircraft for its flight training program.

U.S. Tries to Block United’s Acquiring More Slots at Newark

United Continental Holdings Inc. wants to buy 24 slots at Newark Liberty International Airport, from Delta Air Lines Inc. The U.S. Justice Department filed an antitrust lawsuit to block the sale.

Justice Department antitrust chief Bill Baer says, “Allowing United to acquire even more slots at Newark would fortify United’s monopoly position and weaken the ability of other airlines to compete. That would leave the 35 million air passengers who fly in and out of Newark every year holding the bag.”

Frontier, Spirit Airlines raise bag fees for holidays

Last year, ultra low cost carrier Spirit Airlines began increased bag fees for the holidays, and they are doing the same this year. Frontier Airlines is also increasing their bag fees, but not just for the holidays. Frontier says they’ll charge a higher fee during the college spring break season, and during the summer travel season, from June 9 through Aug. 16.

Senator blasts airlines for holiday bag-fee boost; Frontier chief strikes back

Sen. Bill Nelson of Florida, the ranking Democrat on the Senate’s transportation committee sent letters to major airline CEOs asking them not to raise bag fees. Nelson wrote, “These increased surcharges fly in the face of declining fuel costs and appear focused on increasing profitability on the backs of American families,”

Airplane of the Week

Dassault Rafale

Dassault Rafale

This week David looks at the tip of the spear for the Armee de L’Air, the Dassault Rafale.

Across the Pond

Vueling

Pieter welcomes back Diego López-Salazar from Aeropodcast to talk about his recent visit to Airbus and their Innovation Day presentations. They talk about some of the non-flying innovations Airbus is creating that may well find uses in other industries, such as Airbus Glasses, waste compactors, and paper cable ties. Pieter and Diego also get a short discussion in on the latest British Airways news, that IAG owned Vueling boss Alex Cruz is to become Chairman and Chief Executive of British Airways.

Follow the Spanish-language Aeropodcast on Twitter and Facebook.

Mentioned

Terrafugia founder Carl Dietrich appears in the movie Back in Time,” a documentary tribute to the Back to the Future movie series. The film is available on Netflix, Amazon, and iTunes, with tour dates running through November 24th. (The Terrafugia segment starts at 1:13:30 if you want to skip straight to it.)

Connie’s 60th Birthday Start Up

25 Things You Didn’t Know About Air Force One

New Routes Mean More Noise for Some Homes Near Airports

Credit

Post photo Airbus A319 Czech Airlines OK-MEK courtesy aerosoft.

Opening and closing music courtesy Brother Love from the Album Of The Year CD. You can find his great music at brotherloverocks.com.

Episode 165 – Sennheiser Knows Noise

David Dunlap, Director of Sennheiser Aviation is our guest this week. We talk about analog and digital noise reduction technology as it applies in the cockpit. Find Sennheiser Aviation on Facebook, and check out the Sennheiser S1 Digital aviation headset.

The week’s aviation news:

In this week’s Australia Desk Report, Steve and Grant talk about Tiger Airways new CEO, the Qantas search to find an appropriate name for its new Japanese airline brand, Grant’s conspiracy theory, Virgin Australia at the recent APEX Awards, and the RAAF getting 5th C-17A Globemaster III. Find them on the Plane Crazy Down Under podcast, and follow the show on Twitter at @pcdu. Steve’s at @stevevisscher and Grant at @falcon124.

Matt Falcus is the author of Airport Spotting Guide:Europe, he’s a journalist, and private pilot. He joins Pieter Johnson this week on Across the Pond to talk about the best places at major airports in Europe to watch aeroplanes, take photo’s, and stay within the law. The Guides can be purchased from Matt’s website http://www.airportspotting.com/ and he can be found on Twitter at @airportspotting. You can find Pieter on Twitter at @Nascothornet.

Mentions:

Follow the @AirplaneGeeks on Twitter and on Facebook, send us email at thegeeks@airplanegeeks.com, or leave a message on our listener line: (361) GEEKS01.

Opening and closing music is provided by Brother Love from the Album Of The Year CD. You can find his great music at http://www.brotherloverocks.com/.

Episode 153 – Sun ‘N Fun Radio

GoAir A320neo

Dave Shallbetter from Sun ‘N Fun Radio talks to the Geeks about the annual “spring celebration of flight” in Florida. They stream great aviation content year-round at LiveATC.net. You can follow Dave on Twitter as @snfRadioDave.

The week’s aviation news:

Steve Visscher and Grant McHerron don’t provide their 100th Australia Desk report, just yet. Be sure to listen to the Plane Crazy Down Under podcast, and follow the show on Twitter at @pcdu. Steve’s at @stevevisscher and Grant at @falcon124.

This week on Across the Pond, Pieter Johnson has a fascinating conversation with Petter Hovland, the lead Pilot and Instructor for the Virtual Red Arrows display team, @vredarrows on Twitter.

Mentions:

Follow the @AirplaneGeeks on Twitter and on Facebook, send us email at thegeeks@airplanegeeks.com, or leave a message on our listener line: (361) GEEKS01.

Opening and closing music is provided by Brother Love from the Album Of The Year CD. You can find his great music at http://www.brotherloverocks.com/.

Episode 151 – The Cranky Flier

Virgin America photo by Ron McCormick taken from the SEA terminal.

Virgin America photo by Ron McCormick taken from the SEA terminal.

Brett Snyder, the Cranky Flier (and also the Cranky Concierge) returns to the show to talk aviation and travel. Brett writes CNN’s “Out of the Office” column for the business traveler, and you can follow him on Twitter as @crankyflier.

The week’s aviation news:

Steve Visscher and Grant McHerron provide their Australia Desk report. Be sure to listen to the Plane Crazy Down Under podcast, and follow the show on Twitter at @pcdu. Steve’s at @stevevisscher and Grant at @falcon124.

This week on Across the Pond, Pieter talks to Tim Robinson, Editor of Aerospace International, about the future of London’s Heathrow Airport. With the governments decision to cancel the third runway, will LHR survive in todays competitive market?

Mentions:

Be sure to see Max, Rob, Dan, and David at the Become a Pilot Family Day and Fly-In June 18, 2011, 10 a.m. – 3p.m., at the National Air and Space Museum’s Udvar-Hazy Center next to Dulles International Airport. The Geeks will be joining Milford and Charlie from FlightTime Radio, along with some other aviation podcasters as they broadcast their show live.

The Cranky Jackass Award

The Cranky Jackass Award

Follow the @AirplaneGeeks on Twitter and on Facebook, send us email at thegeeks@airplanegeeks.com, or leave a message on our listener line: (361) GEEKS01.

Opening and closing music is provided by Brother Love from the Album Of The Year CD. You can find his great music at http://www.brotherloverocks.com/.

Episode 144 – Igor Sikorsky III

Sikorsky S44

Our guest this episode is Igor Sikorsky III, grandson of the man many consider to be the father of the helicopter industry. Igor flys a float plane and, along with his wife Karen, operates The Bradford Camps in the North Maine Woods. Besides providing fishing, hunting, and family vacations in a beautiful setting, Igor offers the annual, three day Sikorsky Weekend, an immersive experience in Sikorsky history.

Guest co-host Chris Manno is an airline captain who blogs at JetHead and cartoons at Flightcrew Zoo.

The week’s aviation news:

Steve Visscher and Grant McHerron from the Plane Crazy Down Under podcast have another great Australia Desk Report.

In his Across the Pond segment Pieter Johnson talks with Tim Robinson, Editor of the Royal Aeronautical Society’s magazine Aerospace International about the UK Military Helicopter fleet and how it has been affected by the spending review. We also hear what its like to participate in a live helicopter training exrecise with the Royal Marines, Royal Navy and the Army called Pastan Jaguar. Follow Tim on Twitter at @RAeSTimR, and Pieter at @Nascothornet.

Mentions:

Follow the @AirplaneGeeks on Twitter and on Facebook, send us email at thegeeks@airplanegeeks.com, or leave a message on our listener line: (361) GEEKS01.

Opening and closing music is provided by Brother Love from the Album Of The Year CD. You can find his great music at http://www.brotherloverocks.com/.

Episode 93 – Rottler Returns

Guest Martin Rottler makes a return appearance. Martin is an airline junkie, a licensed commercial pilot for single and multi-engine aircraft with an Instrument Rating, and a CFI. He’s also a graduate student at the University of North Dakota. This summer Martin will be participating in a project to bring aviation to tribal school students in North Dakota. Download the program overview here.  Find Martin’s blog at http://martinrottler.com/.

The news:

We also have the This Week in Aviation history segment from David, and the Airplane Geeks Australia Desk report.

Follow the @AirplaneGeeks on Twitter, send us email at thegeeks@airplanegeeks.com, or leave a message on our listener line: (361) GEEKS01.

F-15 Strike Eagle courtesy Photography by Hank Plumley.

Opening and closing music is provided by Brother Love from the Album Of The Year CD. Visit his site at http://www.brotherloverocks.com/.

Episode 61 – Misunderstood, but the Best

Sonex ST 0406

Dick Knapinski, Media and Public Relations Director for the EAA joins Max, Dan and Rob to talk about AirVenture and new media. We also have a report from the Airplane Geeks Australia Desk, and Court has another great Whiskey, Tango, Foxtrot segment. We’re joined by David Vanderhoof, our Airplane Geeks Historian, and we don’t mean just his words. This time you get to hear it straight from David!

The news:

Follow the @AirplaneGeeks on Twitter http://www.twitter.com/airplanegeeks, send us email at thegeeks@airplanegeeks.com, or leave us voice mail at (812) 757-4252.

This episode’s opening and closing music is provided by Brother Love from the Album Of The Year CD. Visit his site at http://www.brotherloverocks.com/.

Episode 60 – Flying Green

Image courtesy International Aero Engines

Guest Jim Hileman, an alternative fuels researcher from MIT, joins Dan, Rob, and Max to talk biofuels and reducing the carbon footprint of aviation.

In the news this week:

Also:

  • Sirus boss quits
  • Delta job cuts
  • Save Frontier

And some news from the green aviation front:

And finally, some related resources:

We also have a report from the Airplane Geeks Australia Desk.  Court returns with another Whiskey, Tango, Foxtrot segment, we have a This Week in Aviation segment, listener mail, and more.

Follow the @AirplaneGeeks on Twitter, send us email at thegeeks@airplanegeeks.com, or leave us voice mail at (812) 757-4252.

This episode’s opening and closing music is provided by Brother Love from the Album Of The Year CD. Visit his site at http://www.brotherloverocks.com/.

Episode 59 – It’s Always About the Cash

Photo Courtesy Flightblogger

Photo Courtesy Flightblogger

The usual cast is joined this episode by Tom, author of The Airline Blog, Max Trescott, an author, CFI, and the man behind the Max Trescott on General Aviation blog, and Steve Visscher, one half of the Airplane Geeks Australia Desk and also co-host, along with Grant McHerron, of the new Plane Crazy Down Under podcast.

Rob and Max Trescott talk about their experiences at the 2009 AirVenture Fly-in at Oshkosh. We also have a report from the Airplane Geeks Australia Desk, a This Week in Aviation segment, listener mail, and more.

Don’t forget to send us your ideas for Airplane Geeks T-Shirts!

Follow the @AirplaneGeeks on Twitter, send us email at thegeeks@airplanegeeks.com, or leave us voice mail at (812) 757-4252.

This episode’s opening and closing music is provided by Brother Love from the Album Of The Year CD. Visit his site at http://www.brotherloverocks.com/.