Tag Archives: Social media

460 Aviation Social Media and Freelance Writing

Dan Pimentel tells us about the #Oshbash social media meetup coming up at Airventure Oshkosh 2017. We also look into freelance writing for aviation publications and the Airplanista Aviation Blog. In the news, we talk about support for supersonic civil air travel in the FAA reauthorization bills before Congress, ATC privatization, United Airlines in the press again, and Turkey’s first female professional acrobatics pilot.

Guest

Dan Pimentel

Dan Pimentel

Dan Pimentel is a long-time aviation journalist, photographer, and graphic designer. He is the founder/publisher/editor of the Airplanista Aviation Blog, and you can find his features, columns and news items in publications like Flying Magazine, AOPA Pilot, EAA Sport Aviation, Air & Space Smithsonian, HAI’s Rotor Magazine, Cessna Flyer, and Piper Flyer Magazine.

Dan tells us about the Airplanista #Oshbash Social Media Meetup and Networking Event at Airventure Oshkosh 2017. This year’s #Oshbash is sponsored by Aircraft Spruce & Specialty.

We also explore freelance writing for aviation publications, look at the process, and learn some tips for success. Along the way, we discuss ATC privatization, rivets and clecos, preserving EAA history, the importance of collegiate aviation programs, and how airshow performers physically and mentally prepare for the task.

College Aviation Programs Are a Pilot Pipeline

Fitness Secrets of the Airshow Stars

Aircraft Spruce’s Jim Irwin to sponsor #Oshbash 2017

We also touch on ATC positions available at FAA. See: The FAA Shines Light On Women of ATC

Aviation News

Congress Eyes Future of Supersonic Travel

Since 1973, there has been a ban on supersonic travel in the U.S. over land. However, both FAA reauthorization bills in Congress direct the FAA to revisit that restriction and determine if changes need to be made. An amendment to the House bill directs the FAA to “consider the needs of the aerospace industry and other stakeholders when creating policies, regulations, and standards that enable the safe commercial deployment of civil supersonic aircraft technology and the safe and efficient operation of civil supersonic aircraft.”

United gave toddler’s seat away and made his mom hold him for 3-hour flight

A middle school teacher traveling from Hawaii to a teacher’s conference in Boston purchased a ticket for herself, and one for her two-year-old 25-pound son. Waiting onboard the Houston to Boston leg, she was told another passenger had a valid boarding pass for the son’s seat. Rather than make a scene, the boy flew on her lap for the 3 ½ hour flight. According to a United spokesman, the boy’s boarding pass scan had been unsuccessful and he wasn’t logged in to the system. His seat was released to a standby passenger.

Turkish female acrobatics pilot gives jaw-dropping performance at airshow

26-year-old Semin Öztürk is Turkey’s first female professional aerobatics pilot. She flew to great acclaim at a recent air show organized by the International Sportive Aviation Center and featuring 25 acrobatic pilots from Turkey. She began flying when she was 12 years old and her father was also an aerobatics pilot.

Semin Öztürk Aerobatics 2016

Mentioned

Elderly flight passenger throws coins into engine for “luck,” delays take-off for hours

A bizarre misunderstanding of flight patterns at JFK

Privatizing Air Traffic Control: Constitutionally Speaking

The KC30A RAAF tanker and two F/A18s at Australian International Airshow, courtesy Philip from Melbourne, Australia.

The KC30A RAAF tanker and two F/A18s at Australian International Airshow, courtesy Philip from Melbourne, Australia.

Listen to Episode 54: The Boy Who Loved to Fly from The Way I Heard It podcast with Mike Rowe. (Thanks Jodi Bromer!)

Alan Joyce pie-thrower Tony Overheu fined, ‘banished from church’ after attack on Qantas boss

Credit

Intro music courtesy Brother Love from his Album Of The Year CD. Outtro by Bruno Misonne from The Sound of Flaps.

 

 

AirplaneGeeks 320 The Passenger Experience

Weeks and Howard's S-43_400

The passenger experience: social media, in-flight connectivity, wearable technology, seat pitch.

Guest

Aviation journalist Mary Kirby is founder and editor of the Runway Girl Network, a B2B2C source for intelligence about the passenger experience. The Network covers the industry from nose to tail, in the air, and on the ground. Be sure to follow the #PaxEx hashtag.

Topics

Tweeting While Flying, Part II: Another Passenger Booted From Flight After Tweeting

A JetBlue passenger tweeted that the pilot was or might have been intoxicated. Another passenger in turn Tweeted about this but was denied re-boarding after the pilot was cleared.

Airline passengers are increasingly using social media to make comments about the airline or the flight. Just what does it take for a passenger to be considered “disruptive”? Airlines need a protocol for how a they respond to the new level of social media activity and scrutiny.

“I Have Ebola”: Passenger Causes Scare on Flight That Departed From Philly

On a flight from PHL to the Dominican Republic, a 54-year-old man had reportedly said “I have Ebola, you are all screwed.” The plane was met by a team in full hazmat suits at the destination.

Screenings have been stepped up at JFK for passengers arriving from high risk countries.

Passengers can make bad jokes or inappropriate comments that can affect flight safety. What should the consequences be?

Airline Passengers Ready for Wearable Tech

A recent SITA survey shows technology improves the passenger experience. Almost 77% of surveyed passengers said they would be comfortable with the use of wearable tech to help them on their journey.

Airlines who seek to differentiate themselves on service are looking at wearables like Google Glass.

We also examine in-flight connectivity, who the providers are, and opportunities in an environment where penetration outside the US is only estimated to be 6%

The Gogo Text & Talk product lets you use your mobile phone in flight, and is rolling out to business aviation.

Could major US airline create an “economy minus” cabin?

A US legacy airline is shopping around the idea that it’s planning to create a dedicated “economy minus” cabin. This could be a trial balloon, but maybe not.

Low Cost Carriers (LCC) and Ultra Low Cost Carriers (ULCC) are putting a lot of pressure on the US majors. Who will go below the 28” seat pitch?

Aircraft of the Week

Jamie Dodson tells us about the Sikorsky S-43 Amphibian.

The Australia News Desk

Grant has been flying a balloon again, and he’s taken Evan Schoo and Albert up with him. They take a moment from the flight to record an intro, then Grant slots in these news items:

  • Changes have started at CASA but the official response to the Aviation Safety Regulatory Review (aka, The Forsyth Report) haven’t come out yet. That response is due by the end of 2014.
  • The Qantas Founders Museum have purchased a Lockheed Super Constellation to join the aircraft on display at Longreach in outback Queensland.

The Aviation Minute

Rob looks at how personal electronic devices impair the pre-flight safety briefing.

Across the Pond

Pieter visits Tim Robinson at the Royal Aeronautical Society’s London HQ, 4 Hamilton Place. Hallowed ground for any aviation and aerospace geek.

Mentioned

617 Squadron and the Dams Raid

Seaplane in Tasmania 3 Sir John Falls

Wright Brothers National Memorial

National Historical Park, Ohio

Carillon Historical Park

Hawthorn Hill

Henry Ford Museum’s Greenfield Village

Credit

Opening and closing music courtesy Brother Love from the Album Of The Year CD. You can find his great music at brotherloverocks.com.

AirplaneGeeks 304 – Searching Out Interesting Aircraft

MiG-29SE Fulcrum of the Bangladesh Air Force

We talk about about the USA Today general aviation safety report, airline social media strategy, the youngest person to circumnavigate Australia solo, something new in the search for MH 370, the airline market in Scandinavia, and carbon airplane brakes.

Guest

Bernie Leighton travels around the world in search of aircraft to learn about, experience, and photograph. He’s been obsessed with Russian aviation in particular since he was very young. Bernie writes his stories for AirlineReporter.com.

Bernie will go anywhere to fly on anything. He spent four years in Australia learning about how to run an airline, while putting his learning into practice by mileage running around the world. You can usually find Bernie in his natural habitat: an airport.

We talk with Bernie about some of the interesting planes he’s found and even flown on, how he selects his destinations, and photography (his collection is on Flickr). We also learn about Russian ekranoplan ground effect aircraft and where you can get your own small passenger ekranoplan, the  Aquaglide  from the Russian Arctic Trade and Transport Company. They have a video library of photographs.

Bernie has flown in a Genex AN-26 in Belarus in Eastern Europe, landing with a cargo door stuck open. He characterizes flying in Russia like this: the Russian aviation  culture is operational practicality with a respect for safety, versus Western devotion to safety at the expense of operations.

The week’s aviation news

Safety last: Lies and coverups mask roots of small-plane carnage

In the past five decades, almost 45,000 people have been killed in private planes and helicopters. Investigations have said pilots caused or at least contributed to 86% of those accidents.USA Today says their investigation shows that many accidents are caused by defective parts and dangerous designs, and manufacturers have covered up problems and lied to regulators.

Airlines: Is a Customer Service Mindset at Odds with a Social Media Culture?

Marisa Garcia writes about the airline passenger experience in her Flight Chic blog. In this post, she blogs about a discussion of airline social media strategy at the SITA IT Summit in Brussels. American Airlines has built a large, very responsive social media culture that involves many employees at many levels. JetBlue Airways seems to favor more of a traditional, face-to-face customer support strategy.

David Vanderhoof’s Aircraft of the Week

Cessna Skymaster

The Cessna 336/337 O-2A  Skymaster. Cessna’s push-me-pull-me went from Air Taxi to director of air strikes in South East Asia. The aircraft’s chainsaw buzz brings back fond memories to both Rob and David.

The Australia News Desk

This week the boys are chatting with Alex Fisher, a 17 year old who’s currently flying solo around Australia to raise funds for the Royal Flying Doctor Service and become the youngest person to circumnavigate Australia solo by aircraft in the process.

Find more information at his Flight of Solidarity website and follow him on Twitter at @fltofsolidarity.

Find more from Grant and Steve at the Plane Crazy Down Under podcast, and follow the show on Twitter at @pcdu. Steve’s at @stevevisscher and Grant at @falcon124.

Rob Mark’s Aviation Minute

Rob tells us about the deleted files from the MH 370 pilot’s flight simulator.

Across the Pond

This week Pieter returns to talk to Marisa Garcia about the airline market in Scandinavia. They discuss key airline and airport developments and focus on Norway. Marisa can be found at FlightChic.com.

Find Pieter on Twitter as @Nascothornet, on Facebook at XTPMedia, and at the Aviation Xtended podcast.

Mentioned

It’s a Boat… It’s a Plane… It’s BOTH

Bernie Leighton’s article and photographs in AirlineReporter.com. Read all of Bernie’s Airline Reporter articles.

Airline Pilot Guy

Captain Jeff’s excellent aviation podcast. In the listener feedback segment, Jeff gives us a good lesson on carbon brakes on airliners.

Heavens Above

This site for astronomy enthusiasts will let you find Iridium Flares, as well as lots of other information.

Pentagon IDs 17 of 52 killed in 1952 Alaskan plane crash

The remains of 17 people onboard the C-124 Globemaster which crashed in 1952 will be returned to their families.

FAA and UAS

This is a good post on why the FAA needs to get Unmanned Aerial System regulations right.

Jodi in a Top Cub

Jodi in a Top Cub

Listen to the NBAA Flight Plan podcast from the National Business Aviation Association.

Opening and closing music courtesy Brother Love from the Album Of The Year CD. You can find his great music at www.brotherloverocks.com.

Episode 225 – Social Marketing at American Airlines

American Airlines A320

Guest Jon Bird is the Creative Manager for Social Media with American Airlines. We talk with Jon about how American Airlines came to establish a social presence, using it as a reputation management tool and as a “crisis management” tool, as opposed to a marketing tool. American employs an integrated model for both offense (the engagement side) and defense (customer relations issues). They use social media to talk to their customers, listen to their customers, and watch their customers talk among themselves about their American Airlines experiences. We discuss American “advocates” among their customers and how AA works to strike up relationships with them. Also, other American initiatives in the social media space for their customers.

American Airlines is active on Twitter, YouTube, Pinterest, Instagram, and Facebook. You can follow Jon on Twitter as @JonBird_video

The week’s aviation news:

David’s Aircraft of the Week is the Convair R3Y Tradewind.

In this week’s Australia Desk report:

Steve talks about his RAAF C-130H ride over Sydney during the week and presents and interview with the pilot, Flight Lieutenant Tony Charles. Grant also got amongst the action at RAAF Base Richmond getting a tour of the control tower and a great view of the C-130H fleet practising for a big week of farewell flights. In other RAAF news, the Boeing Wedgetail AEW&C aircraft have achieved IOC, marking a major milestone in Australian Defence Force capability.

Find more from Grant and Steve at the Plane Crazy Down Under podcast, and follow the show on Twitter at @pcdu Steve’s at @stevevisscher and Grant at @falcon124. Australia Desk archives can be found at www.australiadesk.net.

In this week’s Across the Pond segment:

On Across The Pond this week we talk to a new regional expert, this time from Middle East and North Africa (MENA). Oussama Salah has significant airline, corporate and consultancy experience and in the segment we look at the regions main airlines and airports. Like our other regional experts on ATP we will get regular updates from Oussama on key MENA aviation issues.

Find Oussama on Twitter as @obsalah, on his blog Oussama’s Take, and on Facebook.

Find Pieter on Twitter as @Nascothornet, on his blog Alpha Tango Papa, on Facebook at XTPMedia, and at the Aviation Xtended podcast.

Mount Hood after departure from Portland International by David Salisbury

Mount Hood after departure from Portland International by David Salisbury

Mentions:

N867LA at Sportys by Ray

N867LA at Sportys by Ray

From the Mailbag:

Bob Iversen’s calculation of the amount by which the atmosphere would cool if the EU’s Emission Trading Scheme it was implemented:

According to Math! How much CO2 by weight in the atmosphere?, there is a total of ~ 3×10*12 (3 trillion) tonnes of CO2 in earth’s atmosphere. The EU ETS wanted to reduce aircraft emissions from a “baseline” of 2.19×10*8 (219 billion) tonnes of CO2 down to 2.08×10*8 tonnes by 2013 (Commission sets first emissions cap for aviation sector). Doubling the amount of CO2 in the atmosphere increases the global temperature by ~ 1.2C to 3C, depending on what model is used (The Discovery of Global Warming ). That’s a “sensitivity” of ~ 4 to 10×10*-13 C/tonne (0.4 to 1.0 pico C/tonne). The EU’s desired reduction of 1.05×10*7 tonnes would result in **Gasp** 4.2 to 10.5×10*-6 C (no more than 10 millionths of a deg. C) less warming!!!

Feel free to check the math. We didn’t!

Opening and closing music courtesy Brother Love from the Album Of The Year CD. You can find his great music at www.brotherloverocks.com.

Episode 166 – Delta Knows Social Media

Cessna Corvalis TTX

Guest Susan Elliott is a senior member of the Delta Air Lines cross-divisional social media team. She has primary responsibility for leading strategy and implementation efforts surrounding issue management within emerging media. Susan also acts as company spokesperson and maintains day-to-day relationships with top-tier media and digital influencers. Like us!

Delta maintains a strong Twitter presence at @Delta, (for promotions and availability) @DeltaAssist (for customer service issues), and @DeltaNewsroom (issues management primarily for the news media). You can also find Delta on Facebook and YouTube, and at the Delta Blog. Susan’s own Twitter handle is @SusanCElliott.

The week’s aviation news:

In this week’s Australia Desk Report, Steve and Grant talk about the RAAF order for the 6th C-17, Tiger Airways, Delta and Virgin Codeshare, Boeing pilot forecast for that region, and even a supprise cameo appearance by another Visscher. Find them on the Plane Crazy Down Under podcast, and follow the show on Twitter at @pcdu. Steve’s at @stevevisscher and Grant at @falcon124.

In our first Grill the Geeks segment, Dan get’s stumped by listener Jeremy, who asked, “Who has the Boeing customer number G1? H5? JH?” We also had no idea how to answer, “What is the Albuquerque box effect on hot air balloons?” Better luck next time.

Max played his interview from the AOPA Aviation Summit with Alan Klapmeier, CEO of Kestrel Aircraft Company.

Mentions:

Follow the @AirplaneGeeks on Twitter and on Facebook, send us email at thegeeks@airplanegeeks.com, or leave a message on our listener line: (361) GEEKS01.

Opening and closing music is provided by Brother Love from the Album Of The Year CD. You can find his great music at http://www.brotherloverocks.com/.

Episode 141 – PT6 Nation

Pratt & Whitney Canada PT6

Guest Matt Perra, spokesperson from Pratt & Whitney Canada, tells us about their new online community, PT6 Nation. This site recently won the Flight Global Webbie Award for “Best Use of Social Media.” Hear Matt describe how they created a dialog with their “citizens” and the value that resulted. He even offers some advice for other companies who want to leverage social media to build a conversation with their customers. Find Matt on Twitter as @MatthewPerra and follow @PT6Nation.

David Vanderhoof provides a fair amout of military aviation insight and also some aviation history. Steve and Grant from the Plane Crazy Down Under podcast meet up with past guest @MartinRottler in their Australia Desk Report. Pieter Johnson talks with David Cenciotti in his Across the Pond segment. See David’s photo gallery at Lowpassage.com and his blog at cencio4.wordpress.com.

The week’s aviation news:

Airline Collectibles Shows:

Follow our Twitter lists for some seriously great content by some of the best folks in aviation:

http://twitter.com/airplanegeeks/hosts for podcast hosts and contributors.

http://twitter.com/airplanegeeks/guests for guests on the Airplane Geeks podcast who tweet.

Follow the @AirplaneGeeks on Twitter and on Facebook, send us email at thegeeks@airplanegeeks.com, or leave a message on our listener line: (361) GEEKS01.

Opening and closing music is provided by Brother Love from the Album Of The Year CD. You can find his great music at http://www.brotherloverocks.com/.

Episode 137 – Airline Loyalty and Social Media

Lockheed PV-2 Harpoon
Lockheed PV-2 Harpoon by Stephen Tornblom klgb.blogspot.com

Shashank Nigam, CEO of Simpliflying, is just back from the Loyalty 2011 conference and we talk about how airline loyalty programs measure success and how they work within the airline and with other groups like Communications. We also cover airline use of social media and how they are starting to segment and target customers, and link loyalty programs to social media. Shashank explains how airlines need to step up from social media being about a conversation to being about specific people.

We also have aviation news from the past week, The Australia Desk Report by Steve and Grant from the Plane Crazy Down Under podcast, and Pieter Johnson his Across the Pond segment.

The week’s aviation news:

Mentions:

Follow the @AirplaneGeeks on Twitter and on Facebook, send us email at thegeeks@airplanegeeks.com, or leave a message on our listener line: (361) GEEKS01.

Opening and closing music is provided by Brother Love from the Album Of The Year CD. You can find his great music at http://www.brotherloverocks.com/.

Episode 130 – SimpliFlying with Shashank

American Airlines Boeing 757-200 with Rolls Royce RB211-535E4-B engines

Guest Shashank Nigam from the award winning Simpliflying site talks about airline and airport branding, customer engagement, location-based marketing, and other topics. Shashank, who provides consulting and speaking services, posts as @SimpliFlying on Twitter.

We also talk about the week’s aviation news, Steve and Grant from the Plane Crazy Down Under podcast have their Australia Desk Report, and Pieter Johnson brings us the European perspective with his Across the Pond segment.

The week’s aviation news:

Mentions:

Follow the @AirplaneGeeks on Twitter and on Facebook, send us email at thegeeks@airplanegeeks.com, or leave a message on our listener line: (361) GEEKS01.

Opening and closing music is provided by Brother Love from the Album Of The Year CD. You can find his great music at http://www.brotherloverocks.com/.

Episode 123 – Listener Mailbag

QANTAS 90th Birthday Celebrations 13th Nov 2010

This week we forgo the usual aviation news and industry guest to instead focus on listener mail. We received a lot of email, Facebook posts, and vmail on our listener line with questions and suggestions so that’s what this episode is all about.

Topics:

Ben on The World Airport Data App.

David on the educational path to an airline pilot job.

Micah on free holiday WiFi provided by Google and banning toner cartridges.

Don on the corporate use of social media.

Benet on the business aviation recovery.

David on a future ATC guest.

Richard on having a glider topic.

Allan asking who will be the next CSeries customer.

Anthony on AvWeb’s coverage of AOPA.

Ian his photos, new blog, oil-free turbine technology.

Hoovenson on the BA Flight 38 crash and the freezing point of water.

Stephen asks for the top 5 military Ace’s, top 5 business jets, and top 5 aviation CEO’s.

@flyingwithfish on the “new” CLEAR registered traveler program using “old” CLEAR data.

Tim on aviation enthusiast destinations in Florida.

We also have David’s This Week in Aviation history segment, the Australia Desk report by Steve and Grant from the Plane Crazy Down Under podcast, and Pieter Johnson’s latest Across the Pond segment.

Mentions:

The World Airport Data App

N-Number for US registered aircraft

VH Register for Australian registered aircraftFree Holiday WiFi

Paula Williams has written the book: Flight Plan to Success: New Media Marketing for the Aviation Industry

Ian’s new blog: YYCE3, his photos, and Oil-Free Turbomachinery Technology for Rotorcraft Propulsion and Advanced Aerospace Propulsion and Power, and this NASA article.

The Naked Scientists

Clear: What Gives? from the TSA Blog

TSA asked to ensure safety of customer data after Clear closing

Fantasy of Flight

Aviation Enthusiasts Corner

QANTAS 90th Birthday Celebrations 13th Nov 2010 by Plane Crazy Down Under Podcast.

Follow the @AirplaneGeeks on Twitter and on Facebook, send us email at thegeeks@airplanegeeks.com, or leave a message on our listener line: (361) GEEKS01.

Opening and closing music is provided by Brother Love from the Album Of The Year CD. You can find his great music at http://www.brotherloverocks.com/.

Photo by Steve Visscher.

Episode 120 – Molly McMillin

Aerion Corporation supersonic business jet

Molly McMillin, the Senior Aerospace/Aviation reporter for the Wichita Eagle, joins as guest. Molly blogs at Air Capital Insider and tweets as @mmcmillin. We talk about the week’s aviation news, and discuss the recent NBAA Convention, which Molly attended.

The week’s aviation news:

Mentions:

Also see Steve and Grant’s Australia Desk archive and their Flight Time Radio segments.

Follow the @AirplaneGeeks on Twitter and on Facebook, send us email at thegeeks@airplanegeeks.com, or leave a message on our listener line: (361) GEEKS01.

Opening and closing music is provided by Brother Love from the Album Of The Year CD. You can find his great music at http://www.brotherloverocks.com/.